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Monday 13 August 2018

interpersonal skills for business-assertiveness

i learnt about  the 3 conflict styles and what each of them are.


when i am faced with conflict from parents i am often aggressive, however, when i am facing conflict from friends, i am often assertive.

during the business and enterprise kete i will be able to reduce conflict by discussing the situation with my pairs and sort it out in a friendly matter.
for example, say theres a fight about the group logo, we can discuss all our ideas, and in a friendly way figure out a way to combine the ideas together.

during the business and enterprise kete i will be able to stay calm in a number of situations, for example, when there is an argument, i can stay calm, and calmly stop the situation.

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